Terms of Service

Welcome to Tofte. These Terms of Service govern your access to and use of the Tofte website, applications, and services (the "Service") provided by Tofte Compliance LLC ("we", "us", or "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Tofte is a compliance platform for Minnesota cannabis license holders. Licensed businesses use it to prepare their Final Plan of Record, the packet of forms the Office of Cannabis Management requires before a pre-license inspection; to write, version, and approve their standard operating procedures (procedures) and record their team's acknowledgements; to track the training each person owes and the certificates that prove it; and to keep the recurring duties and logs their license requires. The features available to you depend on your subscription plan and the settings enabled by your workspace.

Final Plan of Record answers are drafted by an AI model from the documents you upload to your workspace, which means your documents, the passages taken from them, and the question being answered are sent to our model provider to produce the draft. A draft is a starting point and nothing is final until a person on your team reads it, edits it if needed, and approves it. You remain responsible for what you file with the Office of Cannabis Management. Drafting is optional, and the rest of the Service works without it. Our Privacy Policy sets out exactly what is sent and to whom.

You are responsible for keeping your account credentials secure and for all activity that occurs under your account. You must provide accurate information when you register and keep that information up to date. You may not share accounts or impersonate another person. If you suspect unauthorized access, notify us immediately at support@gettofte.com.

Tofte is offered on monthly and annual subscription plans. We offer a 30-day free trial for new workspaces. No payment information is required to start the trial.

Subscriptions renew at the end of each billing period unless you cancel before the renewal date. Monthly plans renew every month. Annual plans renew every year. You can cancel anytime by contacting us. Your workspace settings show your current plan and how to reach us. Cancellation takes effect at the end of the current billing period and you will not be invoiced again.

We invoice by email. Payment is by bank transfer or check. We do not store bank account numbers. By subscribing, you agree to pay the fees for your plan against the invoices we issue, on the terms stated on the invoice. Fees are non-refundable except where required by law or as otherwise stated in these Terms.

A workspace owner may invite an advisor, such as an accountant or attorney, who can read the workspace's records and leave comments but cannot edit them, approve anything, or manage members or billing. The owner controls that access and can withdraw it at any time.

Referral and founding-operator discounts are applied by us to the invoices we issue. They are not cash, cannot be exchanged for cash, and are not transferable to another business or workspace.

You may not use the Service to violate any law, infringe intellectual property rights, distribute malware, send spam, harass others, or process payments for illegal goods or services. You may not attempt to interfere with the Service's security, performance, or availability. We may suspend or terminate accounts that violate these rules.

You retain ownership of the data and content you submit to the Service, including the documents you upload, your Final Plan of Record answers, your procedures, your team and training records, and your duty log entries. You grant us a limited license to use that data solely to operate, improve, and support the Service for you. We will not sell your records to third parties.

Tofte, its software, designs, templates, and branding are owned by Tofte Compliance LLC and are protected by copyright, trademark, and other laws. We grant you a limited, non-exclusive, non-transferable license to use the Service during your subscription. You may not copy, reverse-engineer, or resell the platform itself.

The Service relies on third-party providers: Anthropic for AI drafting, OpenAI for search, Supabase on Amazon Web Services for the database, file storage, and sign-in, Cloudflare for hosting, Resend for email delivery, and Google Drive if you choose to connect it. Your use of those services is subject to their own terms and policies. We are not responsible for third-party service outages or changes.

We work to keep the Service available and reliable, but we do not guarantee uninterrupted access or specific uptime. The Service may be temporarily unavailable for maintenance, upgrades, or reasons beyond our control. We will not be liable for any downtime.

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will meet your specific requirements or be error-free.

To the maximum extent permitted by law, Tofte Compliance LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid to us in the twelve months preceding the event giving rise to the claim.

You may cancel your subscription at any time. We may suspend or terminate your account if you breach these Terms, fail to pay when due, or if required by law. Upon termination, your right to use the Service ends, and we may delete your data after a reasonable retention period.

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service before the changes take effect. Your continued use of the Service after the changes constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of Minnesota, without regard to its conflict of laws principles. Any dispute arising from these Terms will be resolved in the state or federal courts located in Minnesota.

If you have questions about these Terms, contact us at support@gettofte.com.